Associate Director, Performance Partnerships



Before we dive into the role, let’s talk about flexibility. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment. So whether you’re mostly remote, mostly in the office or a mix of the two, you’ll be empowered to do whatever brings out your best.

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to multiple different markets and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

The role

The ANZ Marketing team is responsible for driving growth for the Australian and New Zealand business by acquiring, engaging and retaining consumer and merchant customers and as custodians of the Zip brand. 

The Performance Partnerships team is responsible for developing and growing our affiliate strategy, product and proposition through acquiring and optimising partnerships, working with Product and broader marketing teams to reach consumers and our commercial team to reach existing Zip merchants.

Reporting to the CMO, ANZ, you will wear two hats - as the conductor of the Performance Partnerships program requiring you to lead horizontally across the organisation, and the leader of the performance partnerships team, who work directly with clients, agencies, publishers and suppliers to build and optimise relationships and commercials.
You will also develop and lead the program strategy and execution, own the P&L, and Go-to-Market strategy.

You’ll also:

  • Develop and iterate the strategy and plan to scale the performance partnerships program, revenue and profitability
  • Motivate your team to ensure quarterly targets are achieved, and motivate, train and engage other commercial teams to empower them to have conversations with their clients and integrate the performance partnerships proposition within their conversations
  • Own the contracts and own and nurture vital agency, publisher and SAAS supplier relationships and simultaneously interpret data and validate that affiliate results are achieving the necessary ROI.
  • Work closely with the commercial team to integrate and embed the performance partnerships proposition and ways of working
  • Work closely with the Product team to ensure the affiliate and rewards program are achieving objectives
  • Support new business opportunities and merchant proposals
  • Ensure analytics and reporting are optimised and accurate, competitor activity monitored and plans adjusted accordingly, and emerging trends impacting the future of Affiliate marketing are are understood and informing the strategy
  • Work with the Marketing and Product teams to grow the Rewards program usage through identifying and executing new initiatives and opportunities
  • Develop and drive new monetisation initiatives
  • Work closely with Finance to set and manage budgets, including risks and opportunities
  • Represent Zip at industry events to increase the visibility of Zip’s new business opportunities 
  • Support the CMO with other requirements from time to time

To help us level up, you’ll bring:

  • 8+ experience in affiliate marketing and/or loyalty and e-commerce in a similar role, from agency, network, publisher, or client side (APAC experience preferable)
  • Holistic understanding of the affiliate program as a business
  • Ability to think analytically, forecast sales results and manage budgets, contracts, KPIs and campaign performance
  • Existing database of connections within the advertising industry (business development back book a plus)
  • Strategic and critical thinking with experience in managing complex partnership
  • Projects experience in strategy development and planning, leveraging data
  • Strong negotiation skills, communication skills and ability to build valuable relationships
  • End-to-end P&L management experience
  • Sound financial & commercial acumen
  • Ability to bring diverse stakeholders together to solve a problem and synthesise diversity of opinion to drive the right outcome for the business
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
We’re proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

What’s in it for you?

As a Zipster, you’ll enjoy heaps of unique perks and benefits to support you at work and beyond. Here’s just a taste of what you can expect when you join the #Zipfam!

- Flexible working culture, giving you the choice on how and where you work
- Funding and up to 2 days leave for your professional development
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
- Family support policies including miscarriage bereavement leave and domestic violence leave
- Mental health and wellbeing initiatives, including $299 annual wellbeing allowance, free fitness classes, and discounted gym membership
- 2 days paid volunteering leave per year
- Fee-free Zip products, and discounts with Zip merchant partners (AU)
- Share incentive programs, to give you skin in the game
- Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney)

We want to make sure our recruitment processes are accessible and inclusive for all people. If there's any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process please let your Talent Acquisition Partner know. We are also a proud 2023 Circle Back initiative employer and commit to respond to every applicant.

Join us on our mission to be the first payment choice, everywhere and every day.
  • Sydney
  • Full-Time
  • Marketing

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