Lead Product Designer



Lead Product Designer

  • Enjoy the freedom to influence what we do next in design
  • Help grow and develop 2 - 4 direct reports
  • Hybrid working from our Sydney CBD office
  • Winners of the 2023 Leadership & Enterprise Growth award - Deloitte Tech Fast 50

Write your story with Zip

As a Lead Product Designer at Zip, you enjoy ambiguity, you understand how to create a visionU that can then be divided and shipped to customers, and have strong stakeholder management skills. You'll work closely with rapidly growing cross-functional teams to ship and deliver quality products for our Zip customers. 

The role focuses on managing and coaching your direct report, and the wider team, as well as strategic direction. You and your team will be working across our mobile app, and web, mainly focused in the Consumer space and liaising with teams such as accounts, payments, core product and more. 

This is a hybrid position of people management, hands on end-to-end product design and team operations. 

What you’ll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow. 

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

  • Minimum 7 years working in interaction, product, or UX design
  • Have a portfolio of interaction, UX and visual design work that demonstrates your ability to solve customer problems and drive strong business outcomes, with experience on similar areas including mobile apps
  • Experience managing and coaching designers
  • A solid understanding of visual design and how to ship product 
  • Experience designing for native mobile or web mobile products at scale
  • Experience working in product squads with product managers and engineers
  • Experience with storytelling, planning, influencing
  • A curiosity for uncovering the true “why” of a problem
  • Ability to turn insights into thoughtful narratives
  • Proven track record for close team collaboration and influencing outcomes with a well-informed direction
  • Experience running lightweight, lean design experiments
  • Ability to prioritise competing priorities in fast-paced environment
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Want to know more? Check out this article which discusses how we've levelled up our Product Design and UX Research team. Written by Zip's Director of Product Design, Mel Hambarsoomian. 


What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, surrounded by smart, friendly people and leaders that have your back. 

We think these are just some of the best things about being a Zipster. We will also offer you:

  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days
  • 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
  • Family support policies including miscarriage bereavement leave and domestic violence leave
  • Mental health and wellbeing initiatives, including $299 annual wellbeing allowance, free fitness classes, and discounted gym membership
  • 2 days paid volunteering leave per year
  • Fee-free Zip products, and discounts with Zip merchant partners (AU)
  • Share incentive programs to give you skin in the game
  • Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. 

We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future.

We are Zip, and we are just getting started.

We are a proud 2023 Circle Back initiative employer and will respond to every applicant.

  • Sydney
  • Full-Time
  • Product
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