Chief of Staff, Engineering & Technology



  • Dynamic Projects Manager with exceptional organizational and communication skills with a proactive approach to problem-solving and driving strategic initiatives within a dynamic technology environment 
  • Demonstrates adaptability, a solution-oriented mindset and consistently delivers high-quality support to streamline operations and deliver high-quality work
  • Remote-first opportunity for East Coast-based employees with the option to work in-person out of our Manhattan office 

Start your adventure with Zip

Join Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, test-driven development environment. If you value good domain-driven design and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cloud-native software applications that serve millions of customers and process billions of dollars in payments. 

As the Special Projects Manager,  Engineering & Technology (or right hand) to Zip’s CTO and our Engineering org, you'll play a pivotal role in driving organizational efficiency and strategic initiatives within the technology department. As a versatile utility player, you'll coordinate leadership meetings, manage small product-related projects, and facilitate effective communication within the organization. Your strong analytical skills will be utilized to conduct research for key projects, while your proficiency in deck creation will enable you to craft compelling presentations to support decision-making. With exceptional organizational abilities and a proactive problem-solving approach, you'll ensure smooth workflow and provide valuable support to the CTO, contributing to the overall success of Zip’s Engineering org. 

Interesting problems you’ll get to solve

  • Serve as the right-hand person to the CTO, functioning as a versatile utility player capable of running small product-related initiatives within the delivery framework
  • Coordinate leadership meetings and ensure effective communication within the organization by drafting communications and building presentations
  • Follow up on leadership action items, tracking progress and facilitating accountability across teams
  • Utilize strong analytical skills to conduct research on historical metrics within the organization, providing valuable insights to support decision-making
  • Act as a liaison between various teams, pulling together cross-functional groups to collaborate on projects and initiatives
  • Assist in managing key projects and initiatives within the technology department, ensuring alignment with strategic goals and objectives
  • Maintain confidentiality and handle sensitive information with discretion and professionalism

What you’ll bring to the team 

  • Bachelor's degree in Business Administration, Communications, or related field preferred; advanced degree (e.g., MBA) is a plus
  • Proven experience in an executive support role or administration role, preferably supporting C-suite executives or senior leadership
  • Strong project management skills with the ability to manage multiple priorities and deadlines simultaneously
  • Excellent written and verbal communication skills, with proficiency in drafting communications and creating presentations in PowerPoint and/or Google Slides
  • Exceptional organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment
  • Ability to collaborate with stakeholders at all levels of the organization and build rapport to influence outcomes
  • Proficiency in Google Suite, Slack, Confluence, and Zoom
  • Strategic thinker with a proactive and solutions-oriented approach to problem-solving
  • Ability to work independently with minimal supervision and exercise sound judgment in decision-making
  • Adaptability to thrive in a fast-paced, dynamic environment and quickly adjust to changing priorities

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

  • Flexible working culture
  • Incentive programs
  • 20 days PTO every year
  • Generous paid parental leave
  • Leading family support policies
  • 100% employer covered insurance
  • Beautiful Union Square office with a casual dress code
  • Learning and wellness subscription stipend
  • Company-sponsored 401k match

The Pay Range for this position: $100,100 - $120,000 based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. 

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms

Before you apply, give Zip a try   -> rebrand.ly/check-zip-out

We are a proud 2024 Circle Back initiative employer and will respond to every applicant.

  • United States
  • Full-Time
  • Engineering
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