Senior Business Analyst (12mth Contract) 100% Remote


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  • Senior Business Analyst (12mth Contract) 100% Remote


Before we dive into the role, let’s talk about flexibility. At Zip, our office is in New York City but we can hire from anywhere across the United States. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment.

So whether you’re fully remote, mostly in the office or a mix of the two, you’ll be empowered to do whatever brings out your best.

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to 14 countries (so far) - and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

About the role

As a Senior Business Analyst on our Finance team, you will report to the Director, Finance Systems. In this role, you will be responsible for providing business analysis services to support the delivery of  the Finance Systems roadmap and play a major part  in the ERP Implementation Project.  As such, you will identify and document business analysis deliverables including requirements specifications, process and data models, and be able to provide recommendations relating to the high level technical options available to meet those requirements;  and to this you will also be bringing your continual improvement passion to evolve Zip’s internal Finance procedures with a technology lens. 

You will also be responsible for identifying and capturing risks, dependencies and issues associated with the existing controls within the Financial System Landscape, working closely with the US Finance and Operations teams to mitigate these risks and close any identified control gaps. As the Group is listing ADR’s in the US, it will be required to maintain compliance with SOX in the foreseeable future.

What will you day look like?

  • Manage stakeholder engagement to prepare, lead and facilitate workshops, run stakeholder interviews and distill large amounts of information and clearly articulate the business requirements
  • Utilize your Design research skills to help with Information sorting and prioritization techniques, User journey/experience map definition and the creation of As-Is/To-Be models using swim lanes and other process modelling techniques
  • Assist in developing, administering and implementing control objectives, policies and procedures, including SOX compliance.
  • Will drive accountability for the execution of BA deliverables, ensuring that quality standards are maintained and timeframes are achieved to plan.

  • Be a key member of a large ERP Implementation Project that will include some of the following deliverables:
  • Collaborate in the planning, design, development and deployment of new business processes as part of the project.
  • Prepare documentation such as process maps, data flow diagrams, requirements documents and functional specifications.
  • Document US systems and processes to facilitate the integration and/or consolidation of Zip US financial systems with a lasting benefit from a SOX perspective.
  • Contribute to the preparation of User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) and System Integration Testing (SIT) plans and scripts for the US, and lead/support the business representatives in the conducting of all required testing.
  • Assist with Change Management deliverables including knowledge base documentation, Change Impact Assessments and facilitating New Ways of Working Masterclasses.
  • Establish relationships with Zip US internal customers, serving as the liaison point to ensure clear understanding of business needs, objectives and requirements.

To help us level up, you'll ideally have:

  • 3-5 years experience as a Business Analyst in organizational change management and business transformation role
  • Proven Finance transformation and ERP project experience.
  • Knowledge of Financial Controls and processes to ensure future designs embed the controls framework.
  • Ability to facilitate large workshops involving a variety of Finance, and Business stakeholders
  • Strong process mapping skills using relevant languages and frameworks.
  • Experience in developing and creating policies and procedures that support both Finance and the wider business.
  • The ability to recognize and/or generate imaginative and creative solutions, challenging the status quo and identify opportunities for improvement
  • Prior experience using the following Finance and reporting systems like Calumo, Xero and/or TableauOur values in your DNA: Customer First, Own It, Stronger Together and Change the Game

We’re proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

What’s in it for you?

We offer a variety of perks and benefits to support you at both work and home. Here’s a taste of what you can expect!

●     Flexible working culture
●     Share incentive programs
●     20 days PTO every year
●     Generous paid parental leave
●     Leading family support policies
●     100% employer covered insurance
●     Beautiful Midtown office with a casual dress code
●     Learning and wellness subscription stipend
●     Company-sponsored 401k match
●     Remote working allowance

Join us on our mission to be the first payment choice, everywhere and every day.
  • New York, NY
  • Contractor
  • Finance
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