Receptionist - Part Time



Before we dive into the role, let’s talk about flexibility. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment. So whether you’re mostly remote, mostly in the office or a mix of the two, you’ll be empowered to do whatever brings out your best.

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to multiple different markets and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

About the role

You will be responsible for welcoming all guests in Zip HQ, respond to general office requests, coordinate office supplies and catering, maintain a clean front of house and provide day-to-day office support for all our Zipsters.

This opportunity is a part-time position and would completely based on site. We would love for 3 days availability/week.

What you will own and support:

  • Create a warm and customer-first experience for both Zipsters and external Clients
  • Uphold the presentation of the reception area & ensure L14 meeting rooms are clean & tidy
  • Manage all Zipster enquiries through to resolution 
  • Manage incoming mail, deliveries & couriers/ post office visits when required
  • Handle all access card requests including badges for new hires, replacement of any lost cards
  • Maintain and check kitchen and office supplies, order office supplies and other common used items for the office
  • Coordinate catering for weekly Thursday lunch liaising with and managing multiple suppliers
  • Maintain snacks and drinks in the kitchen spaces
  • Assist Workplace Experience Coordinator with any office related requests including logging maintenance requests, helping set up meeting rooms, other adhoc items

To help us level up, you will bring:

  • Exposure to facilities management 
  • Experience in dealing with and coordinating external suppliers 
  • Strong interpersonal skills with customer-facing experience 
  • Ability to prioritise and complete tasks under pressure when reception is busy
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
We’re proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

What’s in it for you?

As a Zipster, you’ll enjoy heaps of unique perks and benefits to support you at work and beyond. Here’s just a taste of what you can expect when you join the #Zipfam!

- Flexible working culture, giving you the choice on how and where you work
- Funding and up to 2 days leave for your professional development
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
- Family support policies including miscarriage bereavement leave and domestic violence leave
- Mental health and wellbeing initiatives, including $299 annual wellbeing allowance, free fitness classes, and discounted gym membership
- 2 days paid volunteering leave per year
- Fee-free Zip products, and discounts with Zip merchant partners (AU)
- Share incentive programs, to give you skin in the game
- Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney)

We want to make sure our recruitment processes are accessible and inclusive for all people. If there's any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process please let your Talent Acquisition Partner know. We are also a proud 2022 Circle Back initiative employer and commit to respond to every applicant.

Join us on our mission to be the first payment choice, everywhere and every day.
  • Sydney
  • Part-Time
  • People & Culture
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