Digital Design Specialist



Before we dive into the role, let’s talk about flexibility. Our Zipsters can choose where and when they work by taking full advantage of our hybrid-work environment. So whether you’re mostly remote, mostly in the office or a mix of the two, you’ll be empowered to do whatever brings out your best.

About us

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to 13 countries (so far) - and we’re just getting started.

We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

About the Role

We are currently experiencing exponential growth and are scaling our marketing team in New  Zealand. Zip is looking for a Junior Digital Designer to support Zip through its next growth phase. This  role sits within the Marketing Team and will support our existing Senior Digital Designer in building  the Zip brand in New Zealand. 

 As a Junior Digital Designer, you will be responsible for supporting the ideation, content creation  and execution of both internal and external materials to support Zip’s growth as we drive Zip as the  preferred payment option at checkout. You will apply your design thinking and expertise to support our Marketing Team across all channels - paid, owned and earned where required. As a key brand  ambassador, you will also support the Senior Digital Design in continuing to shape the brand and visual design language for Zip in New Zealand.  

You will be joining Zip at a significant phase of our rapid growth. As a business we’ve just eclipsed a network of 30k+ of the most popular retailers across the globe and have a global customer base  >5m using our digital products.
 This role is approximately 80% production, 10% ideation, 10% exploration.


The focus of this role will be on:

  • Supporting the New Zealand Marketing and Growth Team to execute the annual Zip  calendar of integrated campaigns and programs that build effective awareness, acquisition  and engagement (frequency of Zip usage) of Zip customers across paid (e.g. social, SEM,  radio), owned (e.g. email, push, native app) and earned channels (PR and events).  
  • Partnering with the New Zealand business development team to develop highly engaging  business development materials 
  • Working with the Partner Marketing team to create high quality Partner launch assets  across web, social and email for new mid-market and SME Partners 
  • Understanding our customer and merchant network to design engaging materials that  communicate how our digital products support them to own it. 
  • Supporting product, partner, and marketing experiments, to test and learn then scale where  appropriate.
  • Supporting the ongoing evolution of the Zip brand, the visual design language and how the  brand is brought to life across all partner and customer touchpoints and communications.  This includes the maintenance of documentation, asset libraries etc. 
  • Collaborating with the growing New Zealand Marketing and Growth team to make Zip’s  digital products the first payment choice everywhere and every day. 
  • Support the process to codify our design assets to drive consistency and efficiency to our  internal and external communications. 

To help us level up you'll bring:

  • 1-2+ years’ experience in a design role, delivering B2B or B2C campaigns in retail/e commerce or double-sided marketplaces. 
  • Proven ability to create engaging content across key digital channels such as web, social  media and eDM.
  • Ability to tell stories, develop campaign ideas and execute (i.e. create assets)
  • Confident in PPT/Google Slides, Sketch, Adobe CC, inc. Photoshop and Illustrator. 
  • Basic UI/UX understanding. You will be very comfortable with everything digital and have  good experience applying a customer lens. 
  • Excellent verbal, written communication and presentation skills, with the confidence to  interact with peers in a variety of settings.
  • Ability to work in a fast-paced environment with multiple projects, shifting priorities and  deadlines.
  • A natural team player, with the ability to manage stakeholders, influence and sell your  ideas.
  • A lover of consumer product, who understands how to engage and retain customers  through compelling campaigns and content. 
  • Understands the power of data and responds effectively to its insights and learnings.
  • A track record of ideation and execution of marketing initiatives that make significant, positive impacts to the business
  • Resourceful and creative – able to brainstorm and conceptualise
We’re proud to be a values-led business. They guide us in everything we do - how we work together and create game-changing experiences for our customers and fellow Zipsters.

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

What’s in it for you?

As a Zipster, you’ll enjoy heaps of unique perks and benefits to support you at work and beyond. Here’s just a taste of what you can expect when you join the #Zipfam!

- Flexible working culture, giving you the choice on how and where you work
- Funding and up to 2 days leave for your professional development
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
- Family support policies including miscarriage bereavement leave and domestic violence leave
- Mental health and wellbeing initiatives, including $299 annual wellbeing allowance, free fitness classes, and discounted gym membership
- 2 days paid volunteering leave per year
- Fee-free Zip products, and discounts with Zip merchant partners (AU)
- Share incentive programs, to give you skin in the game
- Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney)

We want to make sure our recruitment processes are accessible and inclusive for all people. If there's any adjustments that need to be made to ensure you have a fair and equal experience in our recruitment process please let your Talent Acquisition Partner know. We are also a proud 2022 Circle Back initiative employer and commit to respond to every applicant.

Join us on our mission to be the first payment choice, everywhere and every day.
  • Sydney
  • Full-Time
  • Marketing
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