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Our impact

We’re committed to a sustainable future, helping people unlock their financial potential and fostering a thriving workplace.

Zip's impact

Inclusion

Zip believes that inclusion, diversity and respect unlock human potential. We’re intentional about creating exceptional experiences, filled with opportunities to listen and learn from each other, building a workplace where our team of Zipsters feel they belong.

We value a team that reflects the communities in which we live and work. We are committed to fostering a safe, fair and inclusive workplace, free from bias and discrimination. We recognise that when we work together, sharing perspectives, we create innovative solutions that drive value for our customers, our communities, and our Zipsters.

Learn more about working at Zip

Financial wellbeing

We recognise the importance of financial wellbeing and inclusion, responsible lending, and supporting customers experiencing hardship. Zip focuses on ensuring individuals have access to fair, flexible and transparent products. We take a principled, data-driven approach to credit decisioning ensuring customers are provided an appropriate level of credit based on their individual circumstances, and develop products that encourage responsible repayment behaviour.

Community support

We empower our team to give back through paid volunteering leave and donations, supporting charitable causes and events. Zip partners with organisations across Australia, New Zealand, and the US, contributing to fundraising efforts and driving meaningful community impact.

Environmental impact

Zip remains committed to measuring and managing our environmental impact. Since 2021, we’ve been carbon neutral, reduced Scope 2 emissions and participated in the Carbon Disclosure Project for transparency around our environmental impact, aiming to continuously improve our efforts.

Read more in our Annual Report

Want to know more?

For more information about our Sustainability approach or to inquire about our initiatives, please reach out to sustainability@zip.co.

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