Zip's Social Impact | Zip

At Zip, we have always been committed to responsibility, putting the needs of our customers and Zipsters at the heart of everything we do. We recognise the critical role we play in contributing to a better world for our people, customers and communities.

Diversity, Equity & Inclusion

At Zip, we are committed to diversity, equity and inclusion, and accelerating our ambitions to create a global workforce that increasingly reflects our communities.

View our commitment

Giving back

We encourage all our Zipsters to give back and make the most of their paid volunteer leave! Throughout the year, we run a number of fundraising initiatives, where all funds raised are matched dollar-for-dollar by Zip. So far, we've supported charities including the Movember Foundation, Indigenous Marathon Foundation, Dress for Success, PLAN International, and many more.

Mental Health & Wellbeing

There’s nothing more important than the mental health and wellbeing of our Zipsters. Our commitment is to proactively support positive mental health and wellbeing so that Zipsters can be at their best, live fearlessly, and achieve great things.

To support this, we provide flexible working options as well as a wellbeing allowance that empowers Zipsters to invest in anything that supports them to be at their best. Our quarterly ‘Wellbeing Days’ allow time out to rest and recharge.

In ANZ, Zipsters enjoy wellbeing benefits through our partnerships with ClassPass and BUPA. Additionally, with our EAP provider Sonder ANZ Zipsters and their families can access support from medical and mental health professionals 24/7. Zipsters in the US benefit from our EAP Provider HealthAdvocate via the JustWorks platform.

In 2021, we also joined the Pink Elephants Workplace Program to ensure we are able to adequately support our people who have experienced pregnancy loss.


We are committed to conducting business responsibly in the regions we, and our suppliers operate, and this responsibility extends to our impact on the environment.

In FY23, our global operational emissions were 26,785 tCO2e, with the majority of emissions coming from Scope 3 indirect emissions. Through partnering with carbon accountant and local start-up, NetNada, Zip has been accredited as a Climate Neutral Company for FY23, continuing our commitment to climate neutrality. As part of this process, we calculated our global Greenhouse Gas footprint and invested in a range of impactful carbon offset projects to neutralize our unavoidable emissions.

We know there's more work to be done and we're committed to playing our part to help tackle climate change and create a healthier planet.

Financial Empowerment

From day one, we have been laser-focused on responsibility and putting our customers first. We also know that financial inequality is one of the greatest global challenges and that many people in our communities do not feel empowered, or in control of, their financial lives.

Since 2021 we have partnered with Young Change Agents where Zip provides financial support, tech and skilled volunteering in order to bolster financial literacy and entrepreneurial programs for young Australian entrepreneurs.

Our goal is to provide the next generation with financial literacy and entrepreneurial skills in order to build a financially fearless world.

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