Senior Merchant and Consumer Marketing Manager - NZ

 

• Global Buy Now, Pay Later company 
• A great opportunity for someone who loves an autonomous role 
• Work flexibly 2-3 days from our gorgeous Auckland office

Write your story with a career at Zip

As a Senior Merchant & Consumer Marketing Manager for New Zealand you will report to the GM of New Zealand to support and execute on the strategic direction of both Consumer and Partner marketing strategies, whilst contributing to how Zip shows up as a Brand holistically.

Interesting problems you'll get to solve

• Support and execute on the delivery of  both integrated Consumer and Partner Marketing campaigns inclusive of strategy, execution, measurement, reporting and optimisation
• Leverage Marketing budget to deliver optimised ROI through Zip owned and paid channels, to drive consumer awareness and engagement
• Support on leveraging  contracted partner marketing funds to deliver value to Zip and the Merchant aligned to agreed strategic objectives
• Support delivery of  Marketing Strategy with a full funnel approach to optimise Zip’s positioning in New Zealand
• Champion Brand within Zip to ensure consistency of execution, educate and support x functional leads on brand value and positioning
• Adhere to best practices framework inclusive of Playbooks and Guidelines to drive efficiency within function
• Represent Zip across Managed Merchant Accounts and work collaboratively with external Marketing teams and stakeholders to mutually deliver programs aligned to partnership objectives
• Build strong relationships internally across the ANZ Marketing teams including creative, CRM, Product  and other key marketing stakeholders
• Attend an ANZ Marketing Forum to develop operating rhythm, processes and framework to deliver efficient and effective outcomes. Inform and align with key stakeholders on deliverables
• Support CVP enhancement and Product launches with GTM strategy and implementation
• Management of New Zealand marketing calendar and social content strategy. 
• Partner with the creative team to develop processes and playbooks to drive best in class creative, in the most efficient way
• Support business case delivery and ROM assessments for initiatives
• Analyse how the Zip brand is positioned in the market from a customer and competitive lens in conjunction with the research team, to develop consumer insights and share those  across the division and organisation. Monitor and track brand help and suggest strategies for improvements
• Own projects that arise from time to time, maybe across sponsorships, brand activations  and brand strategy, or other areas 
• Build best in class relationships with our platform, creative, media agency partners. Represent Zip across industry events and forums

What you'll bring to the team

• 5- 10 years marketing experience and at least 4 years in a similar role 
• Excellent communication, influencing and stakeholder communication skills 
• Creative flair plus structure. Agency experience is highly regarded and experience  working with agencies is required 
• Ability to bring diverse stakeholders together to solve a problem and synthesise diversity  of opinion to drive the right outcome for the business 
• Analytical and data-driven approach to solving customer and business problems 
• Ability to juggle multiple projects and initiatives at one time 
• An ability to prioritise and work in a fast paced, ambiguous environment with changing  priorities. Requests may come from many areas of the business at short notice 
• Strong organisational and analytical skills with a commitment to driving the success of  marketing programs, with a strong attention to detail, clarity and accuracy 
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.