Zip expands commitment to financial safety through Respect and Protect Initiative in Australia

Sydney - Zip Co (ASX: ZIP), the digital financial services company offering innovative, people-centred products today announced its participation in the national “Respect and Protect” campaign led by social enterprise Flequity Ventures.

The Respect & Protect initiative encourages businesses to explicitly ban the misuse of their products and services for financial abuse by updating terms, conditions and policies. Zip has updated its Australian terms and conditions across its four credit products in Australia to explicitly prohibit the misuse of its products for financial abuse, reinforcing its commitment to customer safety and wellbeing.

“At Zip, we believe in financial safety, dignity and respect for all our customers,” said Soraya Alali, Zip ANZ CEO. “By joining the Respect & Protect initiative, we are taking meaningful steps to ensure our products support positive financial wellbeing and that we continue to design and develop our financial products to increase financial safety.”

By signing this pledge, Zip joins other Australian organisations in taking a stand against financial abuse and strengthening safeguards to better protect customers.

“Everyone deserves to use financial products without fear of them being misused as a tool of abuse,” said Catherine Fitzpatrick, CEO and Founder of Flequity Ventures. “Zip’s participation in Respect & Protect is an important step towards creating safer experiences for customers. We welcome its commitment to strengthening protections and supporting the financial wellbeing and dignity of the people it serves.”

Zip will continue to work with industry partners and community organisations to raise awareness and drive practical solutions that promote respect, fairness and protection.

For more information on Zip’s commitment to financial safety and the Respect & Protect initiative, visit: https://fine-print-check.replit.app/

Media Contact

For any media enquiries, please contact: Anjani Shyam | Communications Manager ANZ | anjani.shyam@zip.co

About Zip

Zip Co Limited (ACN 139 546 428) (ASX: ZIP) is a digital financial services company, offering innovative and people-centred products. Operating in two core markets, Australia and New Zealand (ANZ) and the United States (US), Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

Founded in Australia in 2013, Zip provides fair, flexible and transparent payment options, helping customers to take control of their financial future and helping merchants to grow their businesses.

For more information, visit: www.zip.co