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Careers at Zip

We're a leading Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Join us to create a more financially fearless world together.

Join the ZipFam
Zipsters at work

We are Zip

Our journey began in Australia in 2013.

We exist to create a world where people can live fearlessly today, knowing they're in control of tomorrow. Focused on product innovation that puts people at the centre, we put our customers and merchant partners at the heart of everything that we do.

A career with us means playing a major role in building the next generation of payments, helping consumers and businesses to take control of their financial future.

Our values

We're proud to be a values-led business. They guide us in everything we do – how we work together and create game-changing experiences for our customers and fellow Zipsters.

  • Customer first

    Put customers before everything else

  • Own it

    See a problem, own the solution

  • Stronger together

    Think 'we' not 'me'

  • Change the game

    Find new boundaries to cross

Building for balance

At Zip, we believe our teams should reflect the diversity of our customers. We consciously build for inclusion and balance so we can bring out the best in everyone – because we know diverse and inclusive teams lead to better outcomes for all.

  • 40%

    Women

  • 40%

    Men

  • 20%

    Any gender

We know diversity is more than gender, but it's a good place to start. To begin our journey, we've set targets of building an organisation that is 40/40/20. This includes targets for our leadership teams, as well as our total workforce.

We're committed to continuously monitoring our progress, learning from our people and trying new things so that we can build a truly diverse and inclusive global team.

Where we work

From day one, we've sought to be a leader in product and people. As a result, we've built an amazing culture where our ZipFam are empowered to do their best work, whether it's by collaborating in one of our beautiful hub offices in Sydney, Melbourne, Auckland, Christchurch or New York, or in a location that better suits focus time.

While the majority of our US team works remotely, in ANZ we have recently evolved our way of working to adopt a blended 'hybrid' model, combining both in-office and remote days. This is a deliberate strategy designed to help foster even greater opportunities for team connection, mentorship and career development, while still providing flexibility and choice when our Zipsters need it.

Please ask your Talent Acquisition Partner what hybrid work could look like for you at Zip.

Life at Zip

We offer a variety of benefits to support you at both work and home, including some world-leading people policies. Here's a taste of what you can expect.

  • Paid parental leave

    Enjoy up to 16 weeks leave for primary carers and up to 4 weeks for supporting carers.

  • Short term incentives

    Earn STI award opportunities for contributing to our growth and mission

  • Family support

    We support our ZipFam on their life journey through people policies and programs.

  • Work from anywhere

    Globally or domestically for up to four weeks per year (eligibility based on role).

  • Annual leave

    Have 25 days leave on us, consisting of paid birthday leave and one wellbeing day off per quarter.

  • Career growth

    Make the most of clear progression pathways and up to two days leave for professional development (eligibility based on role).

Zipster blog

At Zip, it isn't just the work we do that matters. The way we do it and the people we do it with matter too. Check out our blog, where you can learn more about our culture from the Zipsters who help shape it.

Explore Zipster blog

Mental Health &
Wellbeing

There's nothing more important than the mental health and wellbeing of our people. We're on a mission to normalise, humanise and destigmatise mental health so Zipsters can be at their best.

We offer a range of initiatives, including a global mental health and wellbeing partnership with Heart on My Sleeve. As well as going through mental health training, our teams have the opportunity to become accredited 'Real Mates' - mental health peer supporters who can help others going through a tough time.

Extra perks

  • Epic offices
  • Heaps of swag
  • Free fitness classes
  • Volunteer leave
  • Social events
  • Wellbeing allowance

Please note that some of our perks and benefits vary by country.

How we hire

Through our hiring process, we'll get to know each other and whether Zip is the right place for you across four assessment areas.

  • Talent screen

    This is your first opportunity to learn more about our culture, the role and the team you'd be joining. We'll also ask more about your career goals, skills and experience to make sure it's a good match on both sides.

  • Functional interview

    Here, you'll meet the hiring leader, covering behavioural and situational questions related to the functional requirements of the role and, most importantly, get to know each other a little better.

  • Take-home challenge and deep-dive

    You'll be given a role-related problem to solve and discuss in detail with the hiring team. This is where you show us what you can do and get an insight into the kind of work you'd be doing at Zip.

  • Leadership and values interview

    For the final stage, you'll meet members of the wider team to get a sense of how you'd work together. It's also a chance for you to ask any final questions – hiring is a two-way street after all!

The entire process takes between two to four weeks. After your final interview, we'll move as quickly as we can. Let us know if we need to move faster, as that's how we roll at Zip.

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