Senior Technical Project Manager I



  • Experienced Technical Project Manager proficient in Azure, SaaS and Agile environments with heavy project/change management skills and multi-level stakeholder/relationship management experience 
  • Assertive yet empathetic project manager who is able to navigate complex systems and coordinate efficiently between multiple stakeholders while holding teams accountable for delivery
  • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

Start your adventure with Zip 

Join Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, test-driven development environment. If you value good domain-driven design and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cloud-native software applications that serve millions of customers and process billions of dollars in payments. 

As a Technical Project Manager specializing in cloud, infrastructure, SRE, and security, you will lead intricate, cross-functional engineering initiatives leveraging your profound technical proficiency. Collaborating closely with internal stakeholders, you will spearhead projects from inception to completion, adeptly navigating through the entire project lifecycle. Your responsibilities will encompass overseeing project timelines, delineating scope and pivotal decision points, pinpointing dependencies and risks, orchestrating efforts to mitigate dependencies, enforcing deadlines, and delivering concise and transparent communications to diverse project stakeholders.

Interesting problems you’ll get to solve

  • Help facilitate quarterly planning preparedness of the Infra team and aligning scope & context to org’s strategic vision 
  • Track progress of the initiatives in Kanban, ensuring they meet definition of done
  • Coordinate impediment removal and escalate and address problems that the teams cannot resolve independently
  • Facilitate periodic synchronization events such as system demo, scrum of scrum 
  • Manage risks and dependencies using the ROAM technique
  • Support backlog refinement through collaboration with Product, other engineering teams, and other stakeholders to help ensure the backlog aligns with strategy
  • Promote DevOps and continuous delivery pipeline
  • Help coordinate releases and plan additional activities and milestones needed to deliver the solution, so it meets the definition of done (DoD)
  • Assist in facilitating feature estimation by the team 
  • Proactively manage changes in project scope, identify potential crises and devise  contingency plans
  • Communicate with a range of stakeholders including senior leadership
  • Keep the big picture in focus while being able to dive into detailed engineering challenges
  • Develop agile practice within the team


What you’ll bring to the team 

  • 5+ years in technical project management role , managing project activities throughout the project lifecycle, including initiation, planning, implementation and closeout involving IT and Business stakeholders. Develop and execute project plans, project status reports and project related communication documents
  • PMP certification required; Agile certification such as CSM, PSM, or PMP-ACI preferred
  • Experience leading large-scale projects utilizing cloud platforms and technologies including Azure and GCP
  • Experience managing IT projects utilizing Cloud technologies, Azure and/or SaaS
  • Experience within Agile based organizations leading the delivery of large complex projects with business/technical inter-dependencies
  • Proven ability as a change agent in technical transformations and a solid understanding of change-management methodologies
  • Strong, multi-level stakeholder and relationship management skills
  • Experience working in the financial services industry
  • Excellent communication skills with emphasis on clarity, collaboration, and cross-functional interactions
  • Proven ability to foster collaboration and drive consensus among diverse teams and stakeholders
  • Bachelor's degree in Engineering, IT, or another STEM field preferred; graduate degree considered a strong differentiator


What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

  • Flexible working culture
  • Incentive programs
  • 20 days PTO every year
  • Generous paid parental leave
  • Leading family support policies
  • 100% employer covered insurance
  • Beautiful Midtown office with a casual dress code
  • Learning and wellness subscription stipend
  • Company-sponsored 401k match


The Pay Range for this position: $135,200.00 - $186,576 USD based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. 

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. 


Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment.By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms.

Before you apply, give Zip a try   -> rebrand.ly/check-zip-out

 Before you apply, give Zip a try

We are a proud 2024 Circle Back initiative employer and will respond to every applicant.

  • United States
  • Full-Time
  • Engineering
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