Case study
BNPL for travel
From bucket lists to booked trips, installment payments help travelers commit sooner, increasing booking conversion and trip value along the way.
Don’t let upfront costs delay the trip
When trip costs feel too high, travelers hesitate. Convert more hotel, vacation rentals, flights, cruises, and rental car bookings and increase ABV with flexible payment solutions.
Access the shoppers your checkout is turning away
From new travelers to debit-first shoppers, access customers traditional financing might miss. In fact, 1 in 3 travelers wouldn’t have made their most recent travel purchase without Zip,3 helping you capture more incremental bookings.
From new travelers to debit-first shoppers, access customers traditional financing might miss. In fact, 1 in 3 travelers wouldn’t have made their most recent travel purchase without Zip,3 helping you capture more incremental bookings.
Reduce booking abandonment and increase booking values
Travelers delay trips, abandon bookings, shorten stays, or skip upgrades due to price friction. Buy now, pay later for travel gives eligible customers the confidence to book, helping you increase booking conversion, grow trip value, and capture demand that might otherwise be lost.
Travelers delay trips, abandon bookings, shorten stays, or skip upgrades due to price friction. Buy now, pay later for travel gives eligible customers the confidence to book, helping you increase booking conversion, grow trip value, and capture demand that might otherwise be lost.
Quickly add flexible payments everywhere
APIs and mobile SDKs make it easy to introduce flexible payments across your travel touchpoints—on your app or on your website—without disrupting your booking flow or operations. Most partners go live quickly, with 55% launching within one month.4
APIs and mobile SDKs make it easy to introduce flexible payments across your travel touchpoints—on your app or on your website—without disrupting your booking flow or operations. Most partners go live quickly, with 55% launching within one month.4
Proven travel growth
The travel industry’s flexible payment solution proven to increase conversion, ABV, and loyalty at checkout.
169%
increase in monthly travel bookings after introducing Zip5
59%
lift in ABV5
11.3x
customers transact annually6
“From integration to ongoing optimization, Zip has been a seamless, result-driven partner who shares our passion for making flying more accessible for our customers.”
Sam Argyle
Managing Director
Split payments built for travel
Eligible travelers can pay for flights, cruises, hotels, vacation packages, rental cars, and more through structured installment plans designed for the way people book travel.
Make every booking feel manageable
Two in three travelers wouldn’t have booked without Zip due to cost.5 From short trips to vacations, customer can split payments in 2, 4, or 8 to lower upfront costs and boost booking confidence.
Create a seamless experience across your booking journey
Keep BNPL consistent throughout the travel flow with an omnichannel experience. Tools like pre-qualification messaging reduce hesitation and recover bookings.
A partnership that brings more travelers
Connect with high-intent travelers already looking for flexible ways to pay with co-marketing, app placements, and targeted campaigns.
How Expedia Group lifted ABV and revenue on bookings with Zip
Expedia Group chose Zip to connect with a high-intent, in-app audience actively shopping with flexible payment options, including customers who may not always rely on traditional credit lines or other BNPL providers.
Expedia Group chose Zip to connect with a high-intent, in-app audience actively shopping with flexible payment options, including customers who may not always rely on traditional credit lines or other BNPL providers.
Turn browsing into booking
Your next customer wants to book their flight, car, or hotel. Go live in as little as one month5 with the buy now pay later for travel that helps convert the travelers you're currently missing.
Your next customer wants to book their flight, car, or hotel. Go live in as little as one month5 with the buy now pay later for travel that helps convert the travelers you're currently missing.
Talk to an expert
Resources to turn payments into more bookings
Ebook
Mastering the Payment Experience: How to convert customers and build loyalty
Calculator
Calculate your growth potential and ROI
Guide
BNPL readiness checklist for merchants
Frequently asked questions
How does Zip help us recover travelers who abandon bookings at checkout?
Travelers often drop off when the total trip cost feels too high all at once. Offering flexible payments earlier in the booking journey gives eligible customers another way to move forward with their hotel, vacation rental, flight, car, cruise, or more before they leave checkout, helping recover bookings that may have otherwise been lost.
Will flexible payments actually increase booking value, or just split existing purchases?
How difficult is it to integrate Zip into an existing travel booking flow?
Can Zip work across flights, hotels, vacation packages, and other travel purchases?
5 Based on a survey of Zip travel customers, April 2026.
6 Based on Merchant Impact Study August 2025. Internal data analysis of transactions from July 2024 – March 2025, Source: first order vs contract signed date
7 Internal data analysis of the travel merchant cohort before and after moving from shopper-driven Zip app transactions to full checkout integration, Apr 2024 – Mar 2026.
8 1H FY26 results released to the ASX
*Merchant Testimonials are based on each partner’s own experience; results may vary.