If you wish to remove your Zip Visa card for one of the following reasons, choose an option that applies to you:
-
Remove your card (Eg, you no longer want it in your digital wallet), please see “Remove Zip Visa Card” steps below.
-
Remove and re-add your card (Eg, to add to a new device), please first follow “Remove Zip Visa Card” steps below, then click here to re-add your card.
- Lock your Zip Visa Card, click here, or report suspicious activity, click here.
Remove Zip Visa Card
If you want to remove your Zip Visa Card from your digital wallet, follow the steps below:
iPhone or iPad
1. Go to your phone general Settings > Wallet & Apple Pay
2. Tap the card you'd like to remove, scroll down and tap Remove this card.
Alternatively, open the Wallet app:
- Tap the card you'd like to remove
- Tap the three dots
- Scroll down and tap 'Remove This Card'.
Apple Watch
- On your iPhone, open the 'Apple Watch' app, and go to the 'My Watch' tab
- Scroll down, tap 'Wallet & Apple Pay'
- Tap the card, then scroll down and tap 'Remove This Card'.
Alternatively, tap 'Wallet' on the home screen of your Apple Watch, tap a card, press it firmly, and tap 'Remove Card'.
Android
To remove your Zip Visa card from your Google Wallet:
- Open the Wallet app.
- Swipe and select the Zip card you'd like to remove.
-
In the top right-hand corner, tap the 3 dots
.
- Scroll down and at the bottom 'Remove payment method'.
PayPal
- Open the ‘PayPal’ app on your phone
- Click on the ‘Wallet’ tab on the bottom right of your screen.
- Scroll down to the ‘Bank accounts and Cards’ section and tap on your Zip Visa Card.
- Scroll down and select ‘Remove’.