If you would like to decrease the current credit limit on your Zip Pay or Zip Money account you can do so at any time.
You can choose to lower your credit limit to the amount of your choice, provided it is equal to, or greater than, your outstanding balance. We will be unable to process your request if your outstanding balance is greater than your requested limit.
If you have an interest-bearing Zip Money account, please be aware any interest incurred during the month will be included in your overall outstanding balance.
You can submit your Zip account credit limit decrease here.
Please note that you will not be eligible for a credit limit increase for a minimum of 6 months once you decrease your limit.
Zip may decrease your account limit in accordance with our lending policies. If you would like to speak to one of our customer service agents please submit a request here.