As a merchant, you may be eligible to offer interest-free periods from 6 - 72 months to your customers. Please be advised that a higher interest-free period will result in a higher merchant service fee.
If you wish to make alterations or enquire about the interest-free period you currently offer, please submit your request to our Merchant Experience Team here and we will be in contact with you to confirm eligibility and rates.
Please note, as a merchant, it is up to your discretion to decide which interest-free periods you wish to offer to your customers.
Orders over $300 in value will automatically be put into an installment plan for the customer, which means we will split their order value into equal monthly repayments for the duration of the interest-free term. Customers can opt out of this in their app, or by contacting our customer service team. By opting out of this, they are not guaranteed to have the balance paid off by the end of the interest-free term, and may be subject to interest as below.
Any balance outstanding at the expiry of the interest free period will be charged at the standard variable rate, 25.9% per annum as at 1 May 2023. Other charges may be payable, see T&Cs. Interest, fees and charges subject to change.